Shipping Policy – Health Medi Zone

Here at Health Medi Zone, we want to get your essential health care as fast, conveniently, and securely as possible, wherever you may be. We process orders, transfer merchandise, and bring it to you.

Order Confirmation

Upon placing your order, you will receive an Order Confirmation Email with payment information. Once your payment is successful, you will receive a second email stating your order is being processed.

If we can’t deliver your order or there is a problem that needs fixing, we’ll let you know and help you resolve it.

Shipping Confirmation & Tracking

You will receive an automatic confirmation email with the order number when your order is placed.

Your package ships within 24–48 hours upon receipt of payment. Once your order has been processed and dispatched, you will receive a 

Shipping Confirmation Email, which will also contain:

• Your tracking number
• Links to track using the tracking link(s) provided below, pertinent to your country
• Details for you to get in touch with us with any questions about your shipment

Easily track your shipment via global online tracking systems, such as USPS, Parcelforce, AusPost, Express Courier Post, United online tracking tool, or others, depending on your location.

Discreet Worldwide Shipping

We deliver worldwide, including the USA, UK, UAE, Canada, Australia, China, Russia, Vietnam, France, Mexico, Japan, and many more. All orders are delivered in discreet, eco-friendly packaging, and the manufacturer is not mentioned for authenticity.

✔ 100% SATISFACTION GUARANTEED

Shipping Method

All items are shipped through Express Mail Service (EMS) or comparable provider shipping services. Depending on your location, a licensed pharmacist from our pharmacy will ship these products.

Please be advised that some tracking sites may not show tracking after the parcel leaves Thailand.

Estimated Delivery Times

Standard delivery time estimates:

• USA, UK, Canada: 7–15 business days
• Europe: 10–15 business days
• Asia & Australia: 7–12 business days
• Other Countries: 10–21 business days

Sometimes, it may take longer than expected. If you don’t receive your order within the estimated window, please wait 7 business days before contacting us so we can check if it’s delayed, held up in customs, or missing.

Customs Information

Since we ship standard post from India, your country’s customs may treat your package as an import. Customs may slow down deliveries, taking 3 days to 3 weeks. Import taxes or duties may also be required.
Tip: Always include your full address and ZIP/PIN code to prevent delays.

Missed Delivery

The post office will leave a notice if you’re unavailable during delivery. Items are usually held for up to 4 weeks before being returned to us.

Payment Security

At Health Medi Zone, our top concern is protecting your privacy and security.

We accept VISA, MasterCard, Maestro, and American Express.
All transactions go through secure, encrypted SSL gateways that follow PCI DSS regulations.

We do not store sensitive card information on our servers, and our team cannot access your data without cause.

Shop confidently, knowing your data is secure.

Privacy & Data Usage

We collect only what’s necessary: your name, address, email, and phone number. Your data is kept confidential and used only for order processing, updates, and (if opted in) promotions.

We will never sell or share your information.

We use cookies to improve your experience, but you can opt-out anytime.

Anti-Spam Policy

Health Medi Zone follows all anti-spam laws. You’ll receive promotional emails only if you subscribe. You can unsubscribe at any time.

If you receive spam claiming to be from us, contact:

admin@healthmedizone.com

Need Help?

For questions about your order or shipping info, reach out:
admin@healthmedizone.com

We ensure you have a safe, easy, and enjoyable shopping experience.