Health Medi Zone – 100% Satisfaction Guaranteed

We at Health Medi Zone are dedicated to your complete satisfaction! We are confident in the quality of our products and services and aim to deliver the best shopping experience. If anything goes wrong, we’re here to make it right.

Our Guarantee Covers the Following:

Undelivered Orders

If you don’t receive your order within 30 business days from the shipping date, we’ll either reship it at no cost or provide a full refund—whichever you prefer.

Damaged Products

If the item arrives damaged or is not as expected, just let us know. We’ll cover the cost and send a replacement or refund if you received the wrong or defective item. Return shipping will be your responsibility if the item was correct but unsatisfied.

Partial Orders

If only part of your order arrives, we’ll refund the undelivered items or ship the missing ones completely free.

Incorrect Orders

Receive the wrong product? We’ll ship you the correct one or refund your full payment upon request.

Shipping Delays & Customs

As we are based offshore in India, international orders must go through customs in your country. Delivery may be delayed by a few days to up to 3 weeks. To avoid delays, we recommend ordering in advance.

How to Ask for a Refund or Reshipment

If anything’s wrong with your order:

• Contact us within 8 weeks of the shipping date for lost packages.
• For damaged or incorrect items, send us an email or submit a support ticket with the following:
  – Order ID
  – Photos of the product you received
  – A brief description of the issue, I’ll respond within 24 hours and take action immediately.

Important Notes:

• Refunds will be issued using your original payment method.
• Products must be unopened, unused, and untampered with to qualify for a refund.
• If you entered the wrong shipping address, reshipment charges may apply.

Customer Support

Your satisfaction is our top priority. For any help with your order, shipping, refunds, or reshipments, reach us at:

Email: admin@healthmedizone.com
Phone: +1 (888) 866-7566

Thanks for using Health Medi Zone – your favourite online drug store.